Immigration Hub App Privacy Policy

By using this Imagility Immigration Hub App, you agree to abide by the terms and conditions prescribed in this privacy policy. If you find the terms and conditions of the Policy unacceptable, you are kindly requested not to use the app. Imagility is concerned about the privacy of the data and information of the users accessing the app.

This Policy is a legally binding agreement between you and Imagility. Upon your acceptance, the terms of this Policy will become effective and govern the relationship between you and Imagility. No physical, electronic, or digital signature is required for this Policy.

It is essential to read and interpret this Policy in connection with the app’s terms of use and access. Imagility will not distinguish between users accessing the app from the same device as long as the login/access credentials match with users. To ensure accurate capture of your information on the app, you must log in using your credentials only.

This Policy explains the types of data shared or collected from you using the Imagility app.

DISCLAIMER

The application is not affiliated with any government entity and does not provide government information. This application does NOT represent a government entity and does not guarantee the issuance of visa in anyway.

1. COLLECTION OF INFORMATION

During your engagement with the Imagility Immigration Hub App, the app may collect personal and non-personal information and any other necessary data as part of the voluntary registration process. The App may collect or request the following information from you:

Personal Information:

• Name
• Phone number
• Date of birth
• Email ID (primary/alternative)
• Personal information obtained from social networking sites through which you have registered for the app, including your name, profile picture, email address, friends list, and any publicly available information associated with that social media platform/service.
• Internet protocol (IP) address
• Sensitive personal data such as passwords and payment details.

Non-personal information may include

(i) Information regarding the internet or telecom service provider used by you

(ii) Location details

(iii) The type of internet browser used

(iv) Any additional information necessary for accessing and operating the application.

• It’s important to acknowledge that, in addition to the above-mentioned details, the Application may also record and store the duration of your activity on the application.
• The Information may be collected or stored in electronic form. However, Imagility is hereby authorized by you to collect or store such information even in physical form.
• The application may disclose your Information to third-party entities, provided that these entities adhere to safety standards regarding handling such confidential Information.

We collect various types of information from users to enhance their experience with the Imagility Immigration Hub App and provide personalized services. Personal information such as name, phone number, and email address are collected during registration to facilitate communication and account management. Non-personal information, including internet browser type and location details, helps us improve app functionality and tailor content to user preferences.

2. DATA RETENTION

Imagility will retain your data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. We follow a strict data retention schedule and regularly delete any data that is no longer required.

3. AFFIRMATION AND WARRANTIES

Each user hereby affirms and guarantees to Imagility that:

(a) All information provided by you is accurate, complete, and regularly updated;

(b) The provision of information by you does not violate any third-party agreements, laws, regulations, decrees, orders, or judgments;

(c) The information provided by you does not belong to any third party, and if it does, you have proper authorization from the third party to utilize, access, and share such information;

(d) Imagility’s officers bear no responsibility whatsoever regarding the accuracy or authenticity of the information provided by you in the app, and

(e) you agree to indemnify and not to cause any trouble to Imagility, its officers, agents, and any third party relying on your information in case of a breach of this policy.

Imagility guarantees to every user that:

(a) Sensitive personal data will only be collected for lawful purposes when collection of such data is necessary;

(b) Sensitive personal data will not be retained longer than necessary or permitted by law;

(c) If information is collected directly from you, Imagility will make reasonable efforts to inform you of the purpose, intended recipient, and details of the agencies collecting and retaining the information; and

(d) Security practices and procedures mandated by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”) are in place.

4. OUR USE OF YOUR INFORMATION

All Information collected/stored by the App shall be used for

• Providing information about new features and services
• Improving the app’s existing features and service offerings
• Conducting research and surveys
• Implementing necessary security practices to protect your data
• Administering user accounts
• Contacting you in case of fraud, illegal activities, or breach of privacy
• Enabling communication between Imagility’s employees or authorized personnel and you to provide requested services
• Such other purposes that Imagility, at its sole discretion and subject to the principles contained in this Policy, may deem fit

5. SECURITY MEASURES

Imagility takes data security seriously. We utilize industry-standard security practices to safeguard your information, including:

• Secure encryption protocols to protect data transmission.
• Access controls to restrict access to user data.
• Regular security audits and updates to identify and address vulnerabilities.

6. SHARING OF INFORMATION

We may share the information collected from you with our affiliates, employees, and other individuals and institutions located within or outside India as necessary. This sharing aims to ensure efficient app management, prevent identity theft and other illegal activities, and respond to legal, judicial, quasi-judicial, or law enforcement inquiries related to public safety, as permitted by law. Additionally, we may utilize such information for other purposes we deem appropriate from time to time.

7. YOUR CONSENT

By using the Imagility Immigration Hub App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You can withdraw your consent at any time by contacting us.

8. YOUR RIGHTS

You have the right to access, correct, or delete your personal information. You can also request to restrict the processing of your data or object to its use for marketing purposes. To exercise these rights, please contact us.

7. DATA ABOUT CHILDREN

We do not knowingly collect personal information through the Imagility Immigration Hub App from children under the age of 13. We reserve the right to delete any information identified as having been provided through the app from children under 13.

9. COOKIES

Like many companies, our App may use “cookies” to help ensure the products meet their users’ needs and to help us make improvements. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We may use cookies set by us on the Products to tell us, for example, whether you have visited us before or if you are a new visitor. You can refuse our use of some or all cookies by turning off the use of cookies in your web browser. If you use your browser settings to block all types of cookies, you may not be able to access all or parts of our Products, or functionality may be limited.

You can set your browser to notify you before you receive a cookie, allowing you to decide whether to accept it. You can also set your browser to turn off cookies. Changing your internet browser settings can prevent the use of cookies. Each browser has a different procedure for disabling the use of cookies. The Help function within your browser should tell you how.

• Imagility recognizes the importance of safeguarding the information provided by or collected from you. We implement appropriate security measures and protocols to protect your data from unauthorized access, illegal use, or fraudulent activities. While we strive to maintain the confidentiality of your personally identifiable information, it is important to note that no method of transmission over the internet or electronic storage is 100% secure.
• Regardless of any other provision, Imagility shall not be liable for any loss, damage, or misuse of the Information incurred by you if such occurrences are beyond Imagility’s control.
• Imagility will implement suitable encryption and security protocols on the app to prevent any unauthorized access to the information of users and third parties. We will also ensure that you are not compelled or requested to disclose any Information that may compromise your interests.
• Imagility shall use the Information collected from you per applicable laws, including the IT Act and its associated rules and regulations. The information will be used solely for the purpose for which it was required.
• Imagility employs appropriate physical, electronic, and managerial procedures concerning the app. Access to the app’s servers is restricted to authorized personnel, and your Information will only be shared with authorized personnel on a need-to-know basis to facilitate requested services. While Imagility strives to maintain the confidentiality of your personally identifiable information, it is important to note that transmissions over the Internet cannot be entirely secure. You acknowledge and agree that Imagility will not be held liable for any disclosure of information resulting from transmission errors or unauthorized actions by third parties.

10. THIRD-PARTY LINKS AND SERVICES

The Imagility Immigration Hub App may contain links to third-party websites, services, or content that are not owned or controlled by Imagility. We do not endorse or assume any responsibility for the privacy practices, content, or policies of these third-party websites or services.

When you access a third-party website or service from the Imagility Immigration Hub App, you do so at your own risk, and you understand that this Privacy Policy does not apply to your use of those sites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

Additionally, Imagility may integrate third-party services or functionalities into the Imagility Immigration Hub App to enhance your experience. These third-party services may collect information from you in accordance with their own privacy policies. We recommend reviewing the privacy policies of these third-party services to understand how they collect, use, and share your information.

11. GRIEVANCE REDRESSAL

If you have any concerns regarding privacy violations, information theft, or grievances related to the information shared, collected, stored, or disseminated by Imagility through the Immigration Hub App, you may contact our designated grievance officer at

29, Mahatma Gandhi Rd, Yellappa Garden, Yellappa Chetty Layout, Sivanchetti Gardens, Bengaluru, Karnataka 560001.

12. Users of the Imagility Immigration Hub App are prohibited from engaging in any conduct that violates applicable laws, regulations, or the terms of this Privacy Policy and the Terms of Use. Prohibited conduct includes, but is not limited to:

• Unauthorized Access: Attempting to access or use the Imagility Immigration Hub App in a manner that exceeds the scope of authorized access granted to users.
• Data Breach: Intentionally or negligently breaching the security measures of the Imagility Immigration Hub App to gain unauthorized access to user data or other confidential information.
• Misuse of Information: Using the information collected from the Imagility Immigration Hub App for any unlawful, fraudulent, or malicious purpose, including identity theft, spamming, or harassment.
• Malicious Activities: Engaging in any activity that disrupts, damages, or interferes with the operation of the Imagility Immigration Hub App, including distributing malware, viruses, or other harmful code.
• Violation of Rights: Infringing upon the intellectual property rights, privacy rights, or other legal rights of Imagility or any third party associated with the Imagility Immigration Hub App.
• False Information: Providing false, inaccurate, or misleading information during registration or while using the Imagility Immigration Hub App.

Users found to be engaging in prohibited conduct may be subject to account suspension, termination, or legal action as deemed appropriate by Imagility.

13. UPDATES AND CHANGES TO OUR PRIVACY POLICY

The business and operations of Imagility may change from time to time. As a result, at times, it may be necessary for us to make changes to this Privacy Policy to reflect changes in the law, our data handling practices, or the features of our services, websites, and apps. In our sole discretion, we reserve the right to update or modify this Privacy Policy at any time. Modifications to this Privacy Policy will be posted on the Products, and the new Effective Date will be displayed at the top of this Privacy Policy. In certain circumstances, Imagility may, but need not, provide you with additional notice of such modifications, such as via email. Modifications will be effective thirty (30) days following the Effective Date or such other date as communicated in any other notice to you. Where required by applicable law, we will apply changes only with your consent.

HOW TO CONTACT US

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at support@imagility.co or through the Contact Us page on our website. Thank you for trusting the Imagility Immigration Hub App with your information. We are committed to protecting your privacy and providing a safe and secure user experience.